Slotshammer Casino Terms and Conditions
These Terms and Conditions explain the rules that govern use of Slotshammer's online casino services for players in Canada. They describe the relationship between you and us, your responsibilities when using the platform, and the practical rules that apply to accounts, payments, promotions and disputes. By registering or playing you agree to follow these terms and any subsequent updates we post.
Account responsibilities
You are responsible for keeping your account details correct and secure. Provide accurate personal information at registration and update it if anything changes. You must keep your password confidential and notify us immediately if you suspect unauthorised access. We may suspend or close accounts where we reasonably suspect fraud, abuse, multiple accounts or breach of these terms.
Eligibility requirements
To use our services you must be of legal gambling age in your province and eligible to register from your country of residence. Only one account is permitted per person, household and device unless we explicitly allow otherwise. We may request identity and address verification before accepting deposits, enabling withdrawals or as part of routine checks.
Acceptable platform use
Use the site for lawful, personal play only. You must not attempt to manipulate games, exploit promotions, use bots, collude with other players or otherwise interfere with normal platform operation. Any behaviour we consider abusive or that attempts to circumvent these terms may result in forfeiture of balances, account closure and recovery of funds where applicable.
General bonus and promotion rules
Promotions, welcome bonuses and free spins are subject to specific terms that accompany each offer. Bonuses may carry wagering requirements, game contribution rules, maximum bet limits while wagering and expiry periods. For example, some offers require a minimum deposit to qualify and include a wagering requirement that must be met before withdrawals of bonus-derived funds. Only one active bonus may apply at a time unless stated otherwise. We reserve the right to void bonuses and withhold winnings where abuse or breaches of promotion rules are detected.
Deposits and withdrawals
Deposits
Available payment methods vary by province and account. You may fund your account in CAD where offered. Minimum deposit requirements for promotions are shown at the time of deposit and typically start around CA$25 for qualifying offers. Deposits are usually processed instantly but timing depends on your payment provider.
Withdrawals
Withdrawals are processed to the method originally used for deposits where possible. Minimum withdrawal amounts commonly start around CA$25 and processing times depend on the chosen method. We may apply verification checks, source-of-funds reviews or temporary holds on large withdrawals to comply with our obligations. Any fees charged by banks or payment providers are your responsibility unless stated otherwise.
Dispute resolution
If you have a dispute please contact our support team in the first instance. We aim to resolve issues promptly and fairly. If an internal resolution cannot be reached, we will outline further escalation steps in line with applicable rules. Contact details are available on the site or via [email protected].
Updates to terms and conditions
We may update these terms from time to time. Changes will be posted on the site and take effect as indicated. Continued use of the platform after publication constitutes acceptance of the revised terms. We encourage you to review these terms periodically and to make use of responsible gambling tools such as deposit limits, time-outs and self-exclusion if needed.