Play Responsibly with Slotshammer Casino

At Slotshammer we take safer gambling seriously. We want players to enjoy themselves while keeping play controlled and within personal limits. This page explains the principles we follow, the tools available on your account, how to pause or close access, signs of a problem, and where to find professional help in Canada.

Player protection principles

We prioritise player safety, clear information and fair procedures. Our goal is to reduce harm by making tools and guidance easy to find and simple to use. We monitor accounts for patterns that may indicate elevated risk and step in when additional checks or support are needed.

Activity-control tools

You can manage your activity directly from your account at any time or ask our support team to help. Options include setting limits, taking short breaks and choosing a longer self-exclusion period. These tools are designed to be immediate and effective for maintaining control.

Deposit limits

Set daily, weekly or monthly deposit limits to control how much you add to your account. Limits can be lowered instantly and increased only after a waiting period to prevent impulse changes.

Loss limits

Loss limits allow you to cap net losses over a selected period. These limits help keep play within an affordable range and can be adjusted downwards when needed.

Time limits and account breaks

Use session reminders, reality checks and temporary account breaks to manage how long you spend playing. Short breaks are a quick way to step back, while longer breaks help reset routines when required.

Self-exclusion

If you need a longer pause, self-exclusion blocks access to your account and stops promotional contact for the chosen period. We will honour exclusion requests and, where applicable, follow up to confirm identity before reopening accounts after the exclusion ends.

Signs of problematic behaviour

Look out for changes such as chasing losses, borrowing to play, neglecting responsibilities, hiding activity, or sudden increases in deposit frequency and amounts. If you notice these signs in yourself or someone close to you, consider using the tools on your account and seeking external support.

Practical tips for maintaining control

Set realistic limits before you start, stick to a budget, use session timers, avoid gambling when stressed or intoxicated, and take regular breaks. Discuss limits with family or friends if you find it hard to manage alone.

Professional help and support organisations

If you need further assistance, reach out to provincial helplines or national services such as Gambling Therapy and Gamblers Anonymous. These organisations offer confidential advice and can point you to local resources. For immediate help with account controls or to request self-exclusion, contact our support team through your account.