Privacy and Data Policy
This Privacy Policy explains how Slotshammer collects, uses and protects personal information when you register, play or otherwise interact with our online casino services in Canada. We take your privacy seriously and describe below what data we collect, why we need it, how we store it and what rights you have regarding your information.
Types of Data We Collect
We collect information necessary to provide and secure your account, process payments and comply with legal requirements. Data falls into three main categories: personal data, technical data and transactional data.
Personal Data
Personal data includes name, date of birth, address, email, phone number and identity documents submitted for verification. We also collect account credentials and security information so you can sign in and protect your account. Personal data is used to verify your identity and prevent fraud.
Technical Data
Technical data covers device and connection details such as IP address, browser type, operating system, device identifiers and log information. We may also collect in‑session activity like pages visited and search preferences to improve site performance and support troubleshooting.
Transactional Data
Transactional data relates to deposits, withdrawals, wagers, wins and losses, payment method details and bonuses applied to your account. This information is needed to manage your account, process payments and meet regulatory reporting and anti‑money‑laundering obligations.
How We Use Your Information
We use data to create and manage your account, process transactions, respond to support requests and detect suspicious activity. Information also helps us comply with legal and regulatory requirements, run responsible gambling checks and send important account communications. We do not use your data for unrelated commercial profiling without your consent.
Data Protection Practices
We store personal information on secure servers and use industry standard encryption for sensitive data in transit and at rest. Access to your information is limited to authorized staff and vetted third‑party service providers who process data on our behalf. We regularly review security controls to maintain appropriate protections.
Cookies and Tracking Technologies
We use cookies and similar technologies to maintain sessions, remember preferences and measure site performance. Some cookies are strictly necessary for account access, while others are optional and support analytics or personalised settings. You can manage cookie preferences in your browser or via the site cookie settings.
User Rights
Canadian users have rights to access, correct or delete personal information held by us, and to request restrictions on processing in certain circumstances. You may also object to direct marketing communications and withdraw consent where processing is consent‑based.
Access, Correction and Deletion
To request access, correction or deletion of your personal data, contact our support team at [email protected]. We will verify your identity and respond within a reasonable time. Certain data may be retained where required for legal, security or compliance purposes.
Information Sharing and Third Parties
We share data with payment processors, identity verification services, game providers, analytics vendors and regulatory bodies when required. All third parties are contractually bound to protect your information and may only process it for the purposes we specify.
Privacy Policy Updates
We may update this policy to reflect changes in our services or legal obligations. Material changes will be posted on the site with an updated effective date. Continued use of our services after a change indicates acceptance of the revised policy.